Your moissanite warranty
Each and every brand of moissanite comes with a warranty card guaranteeing that the optical properties of the stone will not change over time. Please register your warranty with the respective company i.e. Forever Ring, Charles and Colvard, Harro Gem, or Neo to benefit from your warranty.
Please register your Forever Ring warranty within 30 days of purchase and keep your Forever Ring receipt and warranty ID card.
Your lifetime manufacturing warranty
Additional free coverage for rings
One free resizing of all rings and one free re-plating of white gold rings/cleaning is provided.
We strongly encourage you to be sized or to have your partner sized prior to placing an order to ensure the process is as smooth as possible. Please note that sizing is best suited for minor adjustments. Significant resizing is not possible due to how the process impacts the prongs that hold the stones. In the rare case that a significant resizing is needed, the ring will need to be remade.
Please note, eternity bands are excluded from resizing due to the nature of their design that does not allow them to be sized.
Beyond the warranty
If in the future your jewelry requires repair or service outside of the warranty, we will provide you with an estimate and seek your consent before proceeding.
Work completed by another jeweler at any time voids your warranty.