The Forever Ring Warranty
Forever Ring offers a free limited warranty on all items protecting your beautiful pieces against manufacturing defects.
- All of our jewelry is made of gold and platinum.
- We promise to offer very fair prices for additional re-plating and repairs, if required over the course of owning your jewelry.
Your warranty includes:
- One free resizing of all rings excluding eternity bands.
- One free re-plating of white gold rings.
Your warranty excludes:
- intentional or accidental damage, abuse, scratching, allergic reactions, normal wear and tear (including prongs and lost stones), or items that are lost or stolen.
Repairing your jewelry:
- If your jewelry requires repair, we will provide you with an estimate and seek your consent before proceeding. Work completed by another jeweler voids this warranty.
What to do if you think your item may be defective:
- Please remove the item and keep it safe until it is examined. Contact us within 21 days of purchase and we will guide you through the process. If you need to ship it to us, we will help you find a cost-effective option with tracking to ensure the item is not lost or misdelivered. If the item is defective, we will replace or repair it.
Additional warranty services:
- At this time, Forever Ring is not offering additional warranty packages. We believe that we can offer repairs/maintenance at fair prices on a needs basis and that this will save our clients money over the long-run.