To ensure you are getting your dream ring, we encourage you to book an appointment in-person or via Zoom with Azia who will answer all of your questions, provide quotes and share moissanite resources. Each ring that Forever Ring crafts is made special for the person for which it was commissioned. For that reason, rings are not eligible for refunds, exchanges after a purchase has been made. Generally, our team begins working on rings within 24 hours. Forever Ring's rings each have a warranty. If you wish to return an item because you believe there it could be a manufacturing defect, please contact Azia immediately for assistance.
Cancelled projects: fully custom rings can be cancelled less any related render fees.
For safety and hygiene reasons, earrings are not returnable.